Frequently Asked Questions: Teaporia Teas

Teaporia Tea Frequently Asked Questions

I always take customers questions and concerns to heart and make them a priority in getting them answered. Here are the most common ones asked, should you have any questions not listed here please feel free to email me, Jamie Volner at teatimejamie@yahoo.com and I will answer them promptly for you!


Q. Can I store tea in the freezer?

A. No, While coffee can be safely stored in a freezer, tea cannot do to the delicate nature of the tea leaf. When tea is frozen and then thawed the ice crystals that form on the tea leaves will melt and in turn wilt your tea leaf. This not only weakens the tea but will spoil it entirely.

Q. My Earl Grey appears to leave a residue on my containers. Is this normal?

A. Yes, actually it is perfectly normal! Teaporia uses a very high-grade natural flavoring oil in making our Earl Grey that is totally harmless.

Q. What is the best type of tea to use when making iced tea?

A. Great question. The greatest thing about our premium teas is that literally any tea can be used for making a fabulous glass or pitcher of iced tea. We do find however the majority of our customers prefer our flavored Black Teas are among the best they've every had!

Q. What kind of tea goes into your tea bags?

A. Unlike many tea companies that pack their tea bags with low grades of cast off tea, we use premium high quality tea in our teabags. The grades we use are typically CTC (cut or crush, tear & curl), PF (pekoe fannings), dust grade and BP (broken pekoe) grades.

Q. Can tea be safely stored in glass containers?

A. Yes. It is a common myth that tea needs to be stored in opaque containers. In fact, we store all of our teas for tasting in glass jars.

Q. What sorts of tea are used as the base for flavoring tea?

A. To bring value to our clients and give them as many tea options as possible, we use a multitude of teas for flavoring. Black Ceylon teas, Sencha style, green tea, green gunpowder teas, white teas, the list goes on. Unlike some tea companies that use low quality teas as a base, we use only top quality teas that taste fantastic even on their own.

Q. What are your natural flavorings made of?

A. Our natural flavoring oils are made from high quality fruit extract.

Q. Is there caffeine in Rooibos tea?

A. No. Rooibos is deliciously caffeine free. It is high in health giving antioxidants. Besides Rooibos we also carry other select caffeine free teas.

Q. Does Green Tea have caffeine?

A. Yes. Green tea and Black teas come from the same plant, camellia sinensis, and as such both have caffeine in their chemical makeup. Studies appear to indicate that green tea has less caffeine than coffee.

Q. What water temperature should I use for Black Tea?

A. Black tea should be brewed using water that has come to a full rolling boil = 100 C / 212 F

Q. What water temperature should I use for Green Tea?

A. Green tea should be brewed using HOT water that as not reached the boiling point. A lower temperature point is needed for green tea to ensure that the teas remains flavorful. Boiling green tea will make it bitter and also boils out the health benefits of green tea.

Q. Does tea have an expiration date?

A. By storing your teas in a cool, dark and dry atmosphere has a shelf life of several years. Unopened tea that is vacuumed sealed such as Teaporia teas has an exceptionally long shelf life of around 15-20 years. Interestingly, tea is a sterile product and as such is not prone to bacterial degradation.